First time callers will always go to an operator. All callers will be able to speak to an operator at any time.
At certain times, such as when we experience extreme weather, or there is a temporary shortage of taxis at the airports, we are now offering parties of one passenger the opportunity to share a taxi with another customer going to a nearby destination. Customers will be asked if they agree to share, and if so, will be assigned their taxi number by text in a few minutes. If the ride is $29 or less, each passenger will be discounted $4. If the ride is $30 or more, each passenger will be discounted $7. Each passenger will be charged the $2 airport exit tax, however no charge for tolls or fuel surcharge. Pickup times will generally be faster for shared rides than those waiting for a private car.
On some early mornings, particularly for a few very busy hours on Monday mornings, we will also be offering shared rides to ensure that everyone gets picked up in a timely fashion, so they can make their flights at the airports. The discounts will be the same as above less the airport exit tax (limit 2 parties of one each).